Senior Executive Assistant

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. The company offers end-to-end revenue cycle solutions and a comprehensive suite of point solutions to clients across the country.

Ensemble's purpose is centered on customer obsession, embracing new ideas, and striving for excellence. The company provides bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, career advancement, and a starting salary of $69,400, with final compensation determined based on experience.

The Senior Executive Assistant provides high-level administrative and coordination support to an SG&A Executive, managing calendars, travel, meetings, and departmental projects while maintaining confidentiality and professionalism. Acting as a primary liaison, the role facilitates communication with internal and external stakeholders, supports event planning, and coordinates team activities. The position also handles presentation preparation, minute-taking, action tracking, and expense management while building strong relationships and ensuring the executive is well-informed and supported.

• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives.
• Expert proficiency with Microsoft Office and overall end-user technology solutions.
• Effective problem-solving skills.
• Strong verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism when dealing with diverse groups, including Board members, senior executives, staff, community leaders, clients, and investors.
• Ability to make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate urgency to situations and events requiring a quick response or turnaround.
• Ability to maintain a high level of integrity and discretion when handling confidential information.
• Excellent judgment and ability to switch gears at a moment's notice.
• Ability to travel if requested by the executive leader supported.
• Ability to thrive in an intense, do-it-yourself, start-up-minded environment.
• Ability to work well within a cross-functional team environment.
• One to two years of healthcare experience preferred.
• Inquisitiveness and openness to innovation, including AI, to explore better processes and improve patient and client experiences.
• Bachelor's degree or equivalent experience.
• HFMA Certified Revenue Cycle Representative (CRCR) certification required within nine months of hire.
• Must reside in and be authorized to work within the United States.
• Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

• Provide comprehensive calendar management for the SG&A Executive.
• Act as a liaison and provide support for the executive's department.
• Complete administrative tasks that facilitate the executive's ability to lead their departments, including project planning, presentation production, minute-taking, and action tracking.
• Serve as the primary point of contact for internal and external constituencies regarding matters pertaining to the SG&A Executive.
• Work closely with the executive to keep them informed of upcoming commitments and responsibilities, following up appropriately.
• Maintain open communications with the executive team and the associates who support them.
• Coordinate team activities, including weekly and monthly team meetings, outings, and retreats.
• Serve as a gatekeeper and gateway, providing a bridge for smooth communication between the executive, staff, and peers.
• Manage the SG&A Executive's travel and reimbursable expenses.
• Provide event management support as requested.
• Provide hospitality to guests and help create a welcoming environment.
• Build long-lasting relationships with external and internal stakeholders.