Executive Assistant

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Its end-to-end and point solutions serve clients across the country. Ensemble’s purpose is to keep communities healthy by keeping hospitals healthy, with a focus on customer obsession, embracing new ideas, and striving for excellence.

The Executive Assistant provides administrative support to executives and senior leaders to ensure efficient operations and effective communication. The role organizes schedules, coordinates meetings, handles routine administrative tasks, and maintains accuracy and confidentiality. It requires strong organizational skills and the ability to work under close supervision while maintaining attention to detail.

The position is remote, with a starting compensation of $57,400. Final compensation will be determined based on experience. Benefits include healthcare, time off, retirement and well-being programs, professional development, tuition reimbursement, and incentive programs. Candidates must reside and be authorized to work in the United States and be willing and able to travel to and work onsite at client, temporary, or corporate locations as business needs require.

• Significant executive support experience, including supporting C-level executives.
• Expert proficiency with Microsoft Office and general end-user technology solutions.
• Effective problem-solving skills and strong verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism when working with diverse groups, including Board members, senior executives, staff, community leaders, clients, and investors.
• Ability to make informed decisions about priorities and time, manage a high volume of tasks with little or no guidance, and respond urgently when needed.
• Ability to maintain integrity and discretion when handling confidential information; excellent judgment is essential.
• Ability to switch gears quickly, work well in a cross-functional team, and thrive in an intense, start-up-minded environment.
• Ability to travel if requested by the executive leader.
• One to two years of healthcare experience preferred.
• Inquisitiveness and openness to innovation, including AI, to improve processes and patient and client experiences.
• Bachelor’s degree or equivalent experience.
• HFMA Certified Revenue Cycle Representative (CRCR) certification required within nine months of hire.
• Must reside and be authorized to work in the United States; must be willing and able to travel to and work onsite at client, temporary, or corporate offices as business needs require.

• Provide comprehensive calendar management for the SG&A Executive.
• Act as a liaison and provide support for the Executive’s department.
• Complete administrative tasks that facilitate the Executive’s leadership, including project planning, presentation production, meeting minutes, and action tracking.
• Serve as a primary point of contact for internal and external constituencies on matters pertaining to the SG&A Executive.
• Keep the Executive informed of upcoming commitments and responsibilities, following up appropriately.
• Maintain open communications with the executive team and the associates who support them.
• Coordinate team activities, including weekly and monthly meetings, outings, and retreats.
• Serve as a gatekeeper and gateway, supporting smooth communication between the Executive, their staff, and peers.
• Manage the SG&A Executive’s travel and reimbursable expenses.
• Provide event management support as requested.
• Provide hospitality to guests and help create a welcoming environment.
• Build lasting relationships with external and internal stakeholders.
• Schedule and coordinate meetings, appointments, and travel arrangements; prepare and edit correspondence, reports, and presentations.
• Maintain calendars and communicate changes or updates to stakeholders in a timely manner.
• Organize and manage files, records, and confidential information in accordance with company policies.
• Assist with meeting agendas and document key decisions and action items.
• Coordinate internal and external event logistics, including venue arrangements and materials preparation.
• Respond to routine inquiries and escalate complex requests to appropriate resources.