Executive Assistant - CAB

This remote role may be hired in Arizona. Candidates within commuting distance of Phoenix, Arizona, are preferred. The Executive Assistant - CAB performs advanced and complex administrative duties for an executive and their department, serving as a main point of contact for stakeholders, associates, and third parties. The role coordinates scheduling, reporting, records, logistics, and other administrative work to support executive effectiveness.

Benefits are part of First Citizens Bank's total rewards program. The bank is an Equal Opportunity Employer. Employment offers are contingent on a satisfactory background check.

• Bachelor's degree and 1 year of experience, or a high school diploma or GED/equivalent and 5 years of experience in advanced administrative work.
• Customer service skills.
• Ability to build productive relationships.
• Detail-oriented, with strong organization and prioritization skills.
• Preferred: experience in banking.
• Preferred: proficiency in Microsoft Office and Teams.
• Preferred: strong written and oral communication skills.
• Strong organizational and time-management skills, exceptional attention to detail, and ability to manage multiple tasks and competing priorities.
• Ability to build relationships, collaborate effectively, and consistently deliver high-quality results.
• Ability to attend meetings in the office as needed.

• Provide complex assistance and support, assess and resolve issues affecting executive performance, maintain in-depth knowledge of company operations and policies, and manage confidential and critical projects.
• Prepare and maintain records; perform filing, copying, and faxing; manage financial and business data; and compile information and reports to highlight key factors for the executive.
• Manage the executive's daily and weekly calendar, prioritize commitments, and coordinate meeting, travel, and event planning, logistics, and materials.
• Manage incoming and outgoing communications, collaborate with management and associates on daily administrative duties, and act as a liaison to stakeholders, associates, and third parties on the executive's behalf.