Executive Assistant, Founders Office

Solace is a Series C healthcare startup focused on helping patients navigate the U.S. healthcare system by pairing them with expert advocates and providing tools to support better decisions and outcomes. The U.S.-based team is lean, mission-driven, and growing quickly.

Solace is seeking an Executive Assistant to provide dedicated support to the Founder's Office, including both Co-Founders and C-suite leaders. This strategic partner will enable executives to operate efficiently, stay focused on high-impact priorities, and maintain a strong operational cadence across the organization.

The role involves managing complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting cross-functional initiatives, high-impact business functions, and occasional personal matters. The ideal candidate demonstrates exceptional judgment, attention to detail, confidentiality, and the ability to anticipate needs before they arise.

Applicants must be based in the United States.

• 3+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment.
• Exceptional calendar management, prioritization, and organizational skills.
• Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging.
• Demonstrated judgment, professionalism, and ability to handle highly confidential information.
• Excellent project management skills with a strong bias toward execution and follow-through.
• Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.
• Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.
• High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.
• Background in startups, healthcare, technology, legal, or complex operational environments.
• Applicants must be based in the United States.

• Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value.
• Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.
• Support the planning and execution of leadership meetings, team offsites, and large-scale company events.
• Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.
• Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence.
• Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders.
• Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.
• Support leadership operating cadence, including staff meetings, business reviews, planning sessions, and offsites, by owning agendas, note-taking, action tracking, and follow-through.
• Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness.
• Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.
• Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.