Executive Personal Assistant

Puffy is seeking an Executive Personal Assistant to own the personal operations of its CEO. This fully remote, global role reports directly to the CEO and covers lifestyle experiences, research, provider relationships, calendar coordination and follow-through.

The position offers base salary up to USD 66,000 plus a monthly performance bonus of up to 10%, for total annual cash compensation up to USD 72,600. Benefits include premium health insurance, learning and development support, annual salary reviews and merit-based progression. Laptop and equipment are provided; benefits vary by work location and eligibility.

Puffy has been AI-first since December 2023. The role uses company-provided AI tools, agents and automations to support research and routine work, while requiring independent verification, discretion and personal accountability for decisions and outcomes. The position is remote from the employee’s own country, with an optional Dubai desk.

• 2–3 years of experience in personal assistance, concierge services, lifestyle management, hospitality or executive assistance focused on exceptional execution.
• Ability to clarify ambiguous requests, research unfamiliar topics, define selection criteria, use AI effectively, verify findings and recommend the best option with clear reasoning.
• Professional communication skills and the ability to build trusted provider relationships in premium service environments.
• Resourcefulness, meticulous attention to detail and reliable follow-through.
• Discretion and sound judgment when handling confidential personal information, communicating with providers and using AI tools.
• Demonstrated ability to build and test reusable AI workflows for recurring research and coordination, verify consequential outputs, handle exceptions and reduce manual effort while maintaining accuracy and discretion.
• Proficiency in Google Workspace, confidence adopting new systems and ownership of AI-produced work and its validation.
• Willingness to work extended hours and weekends as needed.
• Fluency in Russian or Armenian alongside English is strongly preferred.
• An established network of trusted premium service providers is an advantage.
• Experience with Asana or project management tools is an advantage.
• Background in luxury hospitality, lifestyle management or family office environments is an advantage.

• Secure reservations, coordinate event access and design experiences suited to the CEO’s preferences; verify availability, details and terms, and manage bookings through completion.
• Clarify ambiguous requests, research unfamiliar subjects, compare options, verify material claims and deliver concise recommendations with clear reasoning.
• Develop and maintain a dependable provider network across lifestyle, wellness, automotive and home services; vet providers and keep useful service records and alternatives.
• Proactively manage the personal calendar, appointments, preferences and follow-ups, verifying timing, dependencies and commitments.
• Own requests from inception to completion, resolve obstacles within approved boundaries, coordinate providers and maintain clear confirmations and status updates.
• Execute routine purchases and bookings within pre-approved budgets, preferences and terms, retaining confirmations and payment records.
• Use approved AI workflows and tools to support research, planning and coordination while verifying outputs and protecting confidential information.
• Deliver prompt, accurate work, flag obstacles early and maintain credible alternatives when plans change.