Executive Assistant US-Based Part Time

Wing is redefining the future of work by helping companies build world-class teams and put their operations on autopilot. The Executive Assistant will support an executive and a client in the road maintenance technology industry, focused on snow plows and weather-related equipment. The client is located in Canada.

This is a part-time, remote role scheduled for 11:00 AM–3:00 PM EST, with occasional flexibility to attend important meetings.

Benefits include performance incentives, job security and stability, paid training, an inclusive and supportive team, upskilling and career growth opportunities, a fun work environment, and holiday and overtime pay. The role is 100% work-from-home.

The client is willing to train the successful candidate on Jira, Mailchimp, ClickUp, Chatwoot, company-specific processes and workflows, industry terminology, and internal communication protocols.

• 5+ years of related experience.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service mindset and experience handling staff and client communications.
• Ability to work independently and think critically.
• Good judgment and ability to prioritize urgency and importance.
• Proactive, self-managing, and highly organized.
• Experience attending meetings, taking notes, and tracking follow-ups and action items.
• Strong English proficiency in reading, writing, and speaking, with a neutral accent.
• Ability to create boundaries and help protect executive bandwidth.
• Experience working in fast-paced environments.
• Schedule flexibility to occasionally attend important meetings as needed.
• Intermediate-level experience with Microsoft Teams.
• USB headset with noise cancellation, working webcam, and a computer with at least a 1.8 GHz processor and 4 GB RAM.
• Main internet service with at least 25 Mbps cable connection and backup internet service with at least 10 Mbps.

• Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive.
• Gather context and information before escalating matters, filtering for urgency and importance.
• Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency.
• Attend important client meetings, take notes or transcripts, capture action items, and relay relevant updates to programmers and staff.
• Summarize only critical information and updates the executive needs to know.
• Track client requests, project progress, equipment and orders, pending fixes, and follow-ups.
• Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates.
• Escalate concerns and issues only when necessary.
• Provide executive assistance, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention.
• Protect the executive’s time through critical thinking, organization, and proactive decision-making.