Job Description
Wing is on a mission to redefine the future of work for companies worldwide by helping organizations build world-class teams and put their operations on autopilot.
This is a part-time, 100% work-from-home Executive Assistant role supporting an executive and a client in the road maintenance technology industry, including snow plows and weather-related equipment. The client is located in Canada.
The schedule is 11:00 AM–3:00 PM EST, with occasional flexibility required to attend important meetings.
Benefits include performance incentives, job security and stability, paid training, an inclusive culture, upskilling opportunities, a supportive team, career growth opportunities, a fun work environment, and holiday and overtime pay.
Requirements
- 5+ years of related experience
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent written and verbal communication skills
- Strong customer service mindset with experience handling staff and client communications
- Proven ability to work independently and think critically
- Good judgment with the ability to prioritize urgency and importance
- Proactive, self-managing, and highly organized
- Experience attending meetings, taking notes, and tracking follow-ups and action items
- Strong English proficiency in reading, writing, and speaking with a neutral accent
- Ability to create boundaries and help protect executive bandwidth
- Experience working in fast-paced work environments
- Schedule flexibility to occasionally attend important meetings as needed
- Intermediate-level experience with Microsoft Teams
- USB headset with noise cancellation
- Working webcam
- Computer with at least a 1.8 GHz processor and at least 4GB RAM
- Main internet service speed of at least 25 Mbps via cable connection
- Backup internet service speed of at least 10 Mbps
Responsibilities
- Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive
- Gather context and information before escalating matters to Linda, filtering urgency and importance appropriately
- Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency
- Attend important client meetings, take notes or transcripts, capture action items, and relay relevant updates to programmers and staff
- Summarize only critical information and updates that Linda needs to know
- Track client requests, project progress, equipment and orders, pending fixes, and follow-ups
- Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates
- Escalate concerns and issues only when necessary
- Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention
- Protect the executive’s time through critical thinking, organization, and proactive decision-making
About Wing Assistant
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