Job Description
This is not a traditional Executive Assistant role. It combines executive support, business operations, AI-driven productivity, and basic HR coordination.
Full-time role with working hours from 9:00 AM to 5:00 PM Melbourne time.
Remote work requires a stable internet connection of at least 20 Mbps with a backup connection, a computer with an updated operating system and Core i5 or higher, a backup device, a headset with a clear microphone, and a noise-free work environment. The successful candidate must be willing to use Time Doctor for productivity tracking and must not be currently employed full-time elsewhere.
Requirements
- Minimum 5+ years of experience, preferably with IT companies, particularly SaaS businesses.
- Strong understanding of the IT and SaaS industry.
- Highly proficient in AI tools, especially ChatGPT and Microsoft Copilot.
- Understand how to use AI to automate workflows, create AI agents, manage tasks, and improve productivity.
- Proactive, sharp, quick-thinking, and highly organised.
- Experience supporting an MSP, ICT, technology, or professional-services business is preferred.
- Exposure to HR or recruitment coordination, or CRM tools, is preferred.
- Familiarity with workflow automation tools such as Zapier, Make, or Power Automate, and basic data analysis, is preferred.
- A relevant tertiary qualification is preferred; AI or productivity certifications are viewed favourably.
- Meet the work-from-home equipment and connectivity requirements, be willing to use Time Doctor, and not be currently employed full-time elsewhere.
Responsibilities
- Assist with daily business activities, manage priorities, coordinate tasks, and keep operations moving.
- Use ChatGPT, Microsoft Copilot, and other AI tools to create AI agents, automate repetitive tasks, and improve productivity.
- Coordinate projects, track progress, follow up on action items, and keep stakeholders informed.
- Handle basic HR tasks, recruitment coordination, and internal hiring activities.
- Create, organise, format, and polish professional documents, reports, presentations, and business materials.