Senior Executive Assistant

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

As a Senior Executive Assistant you will provide comprehensive support for key executives across Coupang’s tech organization. This role is responsible for diverse administrative tasks from daily calendar and meeting management to strategic and special projects. The ideal candidate will be an organized self-starter that skillfully prioritizes and artfully juggles multiple demands with sound judgement and attention to detail. Candidate must demonstrate resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount of direction in a fast-paced environment. Capable of working across organizations and with diverse personalities required.

The ideal candidate will be an experienced Executive Administrative professional who is looking for their next big opportunity to grow and advance their career. They will be a fast learner with experience working with little to no guidance using sound judgement in a fast-paced, goal-oriented, and ever-changing work environment. They will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

• BA/BS Degree
• Strong communication, both written and verbal; detail-oriented, highly organized, and able to work across functions with executives, both internal and external
• Minimum of five years of administrative experience in a fast-paced environment
• Minimum of five years of experience in Microsoft Office Suite applications, including Word, Excel, PowerPoint, and SharePoint, as well as Google Workspace
• Strong written and verbal communications
• Experience working globally for a large, tech, and/or start-up company
• Capacity to work with different international time zones and overtime, as needed
• Tech savvy, with Excel skills and the ability to learn new tools quickly
• Demonstrated ability to organize, multitask, and problem solve issues while managing competing priorities and commitments to deadlines
• Proven track record demonstrating ability to work effectively with minimal supervision
• Ability to quickly learn organizational structure and the objectives of the team
• High levels of integrity and discretion
• A terrific work ethic accompanied by an ever-positive, get-it-done attitude
• History of creative problem solving, analytical skills, and ability to work well collaboratively and under pressure
• Experience creating and/or supporting presentation development for senior management
• Highly proficient in organizing worldwide travel
• Detail-oriented and able to complete work assignments with a high degree of quality
• Ability to manage multiple tasks and assist multiple team members at the same time

• Manage complex calendars for Senior Director-level executives, requiring coordination across the company’s international locations
• Organize, execute, and assist with team activities, including staff meetings, all-hands meetings, and team social events
• Coordinate with executive assistants across international locations to schedule and manage multi-location meetings
• Support key team initiatives as a project coordinator, including expanded staff meetings, internal and external meeting logistics, presentations, and management of shared team information and resources on intranet portals
• Assist in coordinating travel arrangements and expense reporting for business travel, including booking flights, hotels, and local transportation; providing agendas and itineraries; and arranging passport and visa requirements when necessary
• Work on special projects
• Plan and coordinate events