Principal Executive Assistant

We exist to wow our customers. Coupang is an American technology company and one of the fastest-growing retail companies, with an unparalleled reputation as a leading and reliable force in global commerce. We combine a startup culture with the resources of a large global public company to launch new services and drive innovation at speed.

Our mission is to build the future of commerce by pushing the boundaries of what is possible, solving problems and breaking traditional tradeoffs. Join Coupang to create an epic experience in an always-on, high-tech and hyper-connected world.

As a Principal Executive Assistant, you will serve as a trusted strategic partner to senior leaders across Coupang's technology organization. This role extends beyond traditional executive support and requires exceptional judgment, proactive planning, organizational agility and the ability to anticipate business needs before they arise.

You will manage complex executive priorities, drive operational excellence and serve as a critical connector across teams, stakeholders and global functions. The ideal candidate is a highly experienced executive support professional who thrives in fast-paced, ambiguous environments and demonstrates outstanding discretion, initiative and business acumen.

The base pay for this position ranges from $132,000 per year in the lowest geographic market to $227,000 per year in the highest geographic market. Annual bonus eligibility is 0-20% of base salary, in addition to a comprehensive benefits package.

• BA/BS Degree.
• 12+ years of executive administrative experience supporting senior leaders in a fast-paced environment.
• Experience supporting Vice President, Senior Directors or equivalent executive-level leaders.
• Exceptional written and verbal communication skills with demonstrated ability to interact professionally with executives, internal partners and external stakeholders.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, Word and SharePoint.
• Experience using Workday, expense management systems and collaboration tools.
• Strong organizational, prioritization and problem-solving skills with the ability to manage multiple high-priority tasks simultaneously.
• Demonstrated ability to work independently with minimal guidance while exercising sound judgment and discretion.
• Experience supporting global organizations and coordinating across multiple international time zones.
• Strong business acumen, attention to detail and ability to maintain confidentiality.
• Advanced Excel and productivity tool proficiency with the ability to quickly learn new technologies and systems.
• Experience supporting executive leadership teams within a large technology company, high-growth startup or global organization.
• Proven ability to anticipate executive needs and proactively solve problems before they arise.
• Demonstrated success managing highly complex calendars involving competing priorities and sensitive organizational dynamics.
• Strong operational mindset with experience creating processes, mechanisms and organizational structures.
• Experience managing budgets, team events, off-sites and organizational programs.
• Ability to quickly understand organizational structures, business priorities and stakeholder relationships.
• High levels of integrity and professionalism.
• Outstanding project management skills.
• Experience creating presentations and executive-level communications.
• Expertise coordinating complex international travel arrangements.
• Strong relationship-building skills and ability to influence without authority.
• Positive, adaptable and highly collaborative approach with a proven track record of driving results under pressure.
• Demonstrated ability to serve as a trusted partner and extension of the executive leadership team.

• Own complex calendar management for Vice President and Senior Director level executives, prioritizing meeting requests based on business impact, organizational dynamics and sensitivity.
• Proactively anticipate scheduling conflicts, absorb urgent requests, protect cross-time-zone responsiveness and develop alternate plans without direction when priorities shift.
• Manage end-to-end domestic and international travel arrangements.
• Ensure travel plans, calendars and executive communications remain fully synchronized at all times.
• Attend key meetings, capture notes, document decisions and ensure action items, owners and timelines are clearly established before meetings conclude.
• Coordinate and manage multi-location meetings with Executive Assistants and stakeholders across global offices.
• Foster engagement through team events, off-sites, all-hands meetings, recognition activities and team-building initiatives.
• Create and manage logistics for team events while contributing to culture, engagement and team effectiveness.
• Maintain organizational charts, team documentation and operational trackers using Excel and other productivity tools.
• Manage budgets and spending related to team activities, events, travel and organizational initiatives while ensuring compliance with company policies.
• Draft, review and send communications on behalf of executives, exercising strong judgment and attention to detail.
• Manage expense reporting, purchase requests and administrative processes using Workday, Microsoft Office, Outlook and related systems.
• Independently scope, prioritize and drive vague or open-ended requests through completion with minimal direction.
• Support business operations, special projects, executive staff meetings, presentations and strategic initiatives.
• Establish scalable mechanisms, streamline processes and improve operational efficiency across the organization.
• Partner closely with executives to optimize effectiveness, improve communication flow and maintain alignment across key stakeholders.