Executive Assistant

Payward, the parent company behind Kraken and other financial technology businesses, is building modern and globally accessible financial infrastructure to advance an open, global financial system.

Kraken is one of the world's longest-standing crypto platforms, trusted by more than 10 million individuals and institutions worldwide. The platform offers spot trading, margin, futures, staking, and OTC services for individual investors and institutional clients.

We are seeking a highly organized and proactive Executive Assistant to support senior leadership within the CEO office, including a Co-CEO leadership model. This role provides high-level administrative support and ensures key projects, budgets, travel, and events run seamlessly while managing complex, ever-changing calendars and multifaceted coordination.

The target annual salary range is $72,600–$145,200, excluding additional compensation such as bonuses, equity, wellness allowances, and benefits for eligible US employees. The final compensation package is based on factors including skills, experience, and job scope.

• 7+ years of proven experience as an executive assistant, administrative manager, or similar role supporting senior leadership, ideally within a CEO office or multi-executive leadership structure.
• Ability to maintain confidentiality, exercising discretion and professionalism when handling sensitive information.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced setting with strong personalities and demanding timeframes.
• Natural talent for improving processes and bringing order out of chaos, remaining calm during periods of disorganization.
• Strong sense of urgency when projects are assigned, with the ability to complete tasks quickly while anticipating the next one in short succession.
• Highly proficient with Google Suite, MS Office Suite, Adobe Suite, MacOS, and generally tech savvy.
• Familiarity with communications strategies, executive affairs, and leadership environments.
• Excellent written and verbal communication skills.
• Flexibility in approach, as the business operates across all time zones.
• Experience in budget tracking, travel coordination, event planning, and stakeholder engagement.
• Comfort working across multiple teams, time zones, and with external partners.
• A proactive, problem-solving mindset with a focus on efficiency.

• Work in lockstep with other executive assistants within the CEO office, sharing information, coordinating responsibilities, and maintaining seamless executive support across leaders.
• Maintain a response time SLA of under 15 minutes to the CEOs, ensuring urgent requests are acknowledged and actioned promptly.
• Provide dedicated coverage during CEO travel periods to ensure continuity of support when either executive is out of office.
• Partner closely with Lead Executive Assistants to ensure seamless handoffs and coordination.
• Build relationships with the broader team while acting as a gatekeeper for executives, anticipating needs and potential issues, planning for contingencies, and implementing solutions with minimal direction.
• Manage a complex and ever-changing executive calendar, balancing competing priorities, coordinating meetings, handling logistics, managing deadlines, and reviewing incoming requests.
• Prepare briefing materials for meetings, speaking events, and travel, along with agendas, minutes, and organized records of key projects and initiatives.
• Coordinate domestic and international travel, including commercial and private aircraft, ground transportation, accommodations, visas, and customs requirements.
• Serve as the primary point of contact for private aviation providers, managing flight schedules, passenger manifests, and catering.
• Monitor travel plans proactively and adjust logistics in real time to accommodate changing business priorities, weather events, operational delays, or other unforeseen circumstances.
• Coordinate cross-functional projects and events, including timelines, deliverables, stakeholder engagement, and collaboration with events, security, and other teams.
• Identify opportunities to streamline processes and enhance executive effectiveness.
• Track and oversee team tasks, budgets, and meeting schedules to ensure deadlines and deliverables are met.
• Support onboarding and ramp-up for new team members.
• Process expense reports, purchase orders, budget reconciliations, and receipts or invoices accurately and promptly.