Job Description
Cisco is seeking a seasoned executive assistant to support the SVP, Technology in Engineering within its Security, Observability, and Data Platform group. The role can be performed from any location in the United States, with a preference for candidates in CT or ET time zones.
This position handles complex administrative work with limited direction, supporting executive priorities through sound judgment, discretion, strong organization, and proactive problem-solving. The successful candidate will thrive in a lively, collaborative environment, balance strategic and tactical work, and manage confidential matters with integrity.
Cisco’s starting salary range for this position in U.S. and/or Canada locations is $117,100 to $148,500, excluding incentive compensation, equity, and benefits. Compensation varies by hiring location and qualifications. Cisco also offers eligible employees benefits, paid time off, and potential annual bonuses.
Cisco builds technology that connects and protects organizations, and fosters collaboration, innovation, and opportunities to grow.
Requirements
- At least 5 years of experience in an administrative environment, including at least 2 years supporting a VP or more senior executive.
- Expert-level knowledge of Windows desktop applications, including Word, Excel, and PowerPoint.
- Experience managing calendars, planning meetings, and coordinating travel.
- Excellent verbal and written communication skills, with the ability to connect with executives, senior staff, and clients at all levels.
- High competency navigating the web and using email.
- BA/BS degree or equivalent experience preferred.
- Experience in the high-tech industry preferred.
- Strong interpersonal skills, independent judgment, integrity, attention to detail, and the ability to handle confidential information.
- Ability to multitask, work proactively with limited direction, manage ambiguity, and respond calmly to unplanned changes.
Responsibilities
- Manage the SVP’s calendar and daily schedule, prioritize competing meeting requests, track commitments and action items, and follow up to ensure completion.
- Coordinate speaking engagements with the communications team, track upcoming engagements, and ensure content needs are addressed.
- Plan and organize meetings, including agendas, locations, technology requirements, logistics, briefing documents, notes, and post-meeting action items.
- Prepare international travel briefing packs that combine event information, travel logistics, and customer and team requests.
- Act as an authorized proxy for communications and approvals, respond to inquiries, route routine matters, follow up on resolutions, and recommend action when executive attention is needed.
- Arrange global travel and itineraries, manage Cisco expenses, and coordinate with airlines regarding available Global Services benefits and upgrades.
- Provide analytical support for special projects by researching issues, analyzing problems, compiling data, and preparing reports.
- Prepare and brief itineraries for large corporate events and accompany the executive when executive support is required.
- Handle critical and confidential matters and materials with discretion.
- Mentor new Executive Administrative Assistants and administrators, participate in the cross-functional EA network, and lead the administrative community.
- Use independent judgment to manage the SVP’s time, improve existing practices, and resolve schedule changes and other issues proactively.