Senior Director, Legal Operations and Chief of Staff

The Senior Director of Legal Operations & Chief of Staff to the Chief Legal Officer is a strategic role responsible for transforming how the Legal function operates and contributes to the broader business. This dual-role leader will improve operational excellence, lead legal technology and process optimization, and act as a trusted partner to the Chief Legal Officer —shaping strategy, coordinating execution, and ensure agreement across the Legal function and partners. You will blend legal operations expertise with chief-of-staff-level responsibilities, ideal for someone who excels at both operational thoughtfulness and strategic coordination. You will report to our Chief Legal Officer (CLO) and can work remotely.

• 15 + years of experience in legal operations, chief of staff, legal business management, or related roles within in-house legal teams.
• Expertise in partnering with CLO and legal leadership to lead both strategic and operational impact.
• Experience with legal processes, (eBilling, CLM, IP management), and law firm operations.
• Financial experience managing large budgets, vendor relationships, and accrual processes.
• Continuous improvement, and building scalable processes.

• Operational Management and Efficiency
  • You will develop a long-term roadmap to grow legal operations and improve overall Legal team effectiveness.
  • Promote process optimization across contract lifecycle management, litigation, IP, entity management, and knowledge management.
  • You will oversee legal project management, resource allocation, and internal team workflows to ensure priorities are implemented.
  • You will implement systems and infrastructure that allow the Legal team to support our needs at scale.
• Strategic Partnership & Chief of Staff Support
  • You will partner with the CLO on Legal department strategic planning, quarterly goal setting, and OKR agreement.
  • Ensure communication between the Legal function and executive leadership, ensuring communication flow, priority agreement, and coordination.
  • Manage preparation and execution of Legal team business reviews, leadership meetings, and board-level presentations.
  • You will guide special programs and team communications on behalf of the CLO.
• Financial Management and Data Analytics
  • Manage Legal budget forecasting, tracking, and reporting with Finance.
  • You will build and manage a legal vendor program that ensures high-quality support at efficient costs.
  • Use data and analytics to evaluate team performance, vendor metrics, and operational measurements.
• Technology and Litigation Support
  • Define and maintain the Legal technology roadmap, identifying automation and efficiency opportunities.
  • Oversee litigation support operations, including e-discovery tools and workflows.
• Knowledge and Information Management
  • Lead the development of a centralized knowledge management framework for contracts, policies, templates, and institutional knowledge.
  • Promote consistency and standardization across global legal documentation and practices.