Personal Assistant

To be responsible for providing an comprehensive and proactive personal assistant service to the Cellular Pathology Department. The post holder will be required to work independently and exercise a significant level of initiative in organising the administrative workload of the Department. It is advantageous for the applicant to have some HR experience and knowledge.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

• Qualifications Essential: Foundation Degree in Biomedical Science Or Equivalent acceptable degree level qualification
• Qualifications Desirable: HR training or qualifications preferable
• Experience Essential: Evidenced experience of successfully completing an administrative role.
• Experience Essential: Experience in people management and conflict resolution
• Experience Desirable: Experience of attending confidential meetings and handling such information

• To be responsible for providing an comprehensive and proactive personal assistant service to the Cellular Pathology Department.
• The post holder will be required to work independently and exercise a significant level of initiative in organising the administrative workload of the Department. Maintaining confidentiality and integrity at all times.
• To arrange meetings, functions, prepare agendas, type letters and minutes, dispatch documents as appropriate whilst maintaining accuracy. Checking multiple diaries to organise complex meeting schedules.
• To receive and process all incoming mail to the Department, acting independently on correspondence, and bringing relevant matters to the timely attention of the Service Lead.
• To deal professionally with complex, sensitive issues whilst maintaining confidentiality e.g. changes in staff personal circumstances, complaints, disciplinary matters in accordance with Trust procedures.
• To be responsible for the implementation of effective communication systems, including undertaking 1:1 meetings and monthly review meetings.
• To be responsible for the maintenance of Cellular Pathology personal files and undertake routine administrative personnel procedures.
• Assisting the Service Lead in the administration of the recruitment of technical staff and admin staff in Cellular Pathology which includes all documentation associated with recruitment. Starter/Change/Leaver Forms, Letters and Contracts.
• Monitoring of Cellular Pathology staff holidays and sickness absence data.
• To co-ordinate, organise and maintain records of achievement of mandatory training for the whole department.
• To assist the Service Lead in maintaining up to date job descriptions and staff employment.
• To assist the Service Lead in the induction of all new staff.