Office Manager

The Office Manager provides responsive, high quality and cost effective management of all day to day operational services and functions as well as assist in a variety of business services, tasks, and special projects.

• Must possess a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, PDF Converter, and Outlook.
• Professional and courteous demeanor with exceptional communication, presentation, customer service and interpersonal skills required.
• Must be able to onboard, train, and manage others successfully, as well as create a collaborative environment between the sales offices and other departments, including HR, IT, Marketing, Accounting, etc.
• Must be able to maintain the highest level of confidentiality and handle sensitive material concerning the organization.
• Strong organizational/time management skills required. Ability to handle multiple tasks simultaneously and meet designated deadlines.
• Understands the larger business context; plans and forecasts accordingly.
• A bachelor’s degree in Business Administration, Accounting, Human Resources or other related field is required.
• A minimum of 3-5 years experience in operations management, office management, project management, executive administration or other related field is required.
• Experience is Real Estate Sales or related industry highly preferred.

• Practical Arrangements: Handling expenses, making appointments, arranging meetings.
• Secretarial Functions: receiving, composing and editing letters, memoranda and general correspondence, managing records, maintaining contacts, data entry
• Listings Maintenance
• Preparing Documents: material for management meetings, presentations.
• Right-Hand Person: anticipating needs, dealing with the unexpected, acting as liaison between Executive and staff, handling confidential matters.
• Directs supervision of staff.
• Ensures that brokers and staff are supported properly administratively and professionally to ensure a higher volume of production.
• Manages and increases the effectiveness of broker support.
• Available to brokers administratively & maintains a high level of broker services.
• Supervises administrative staff including but not limited to training, task delegation, tracking and handling all attendance-related needs, monthly meetings, motivation, and following up.
• Works with Human Resources on matters relating to State and Federal employment law compliance, recruitment, hiring, new hire orientation, performance management, and terminations.
• Provides input and solicits feedback from managing principals and brokers concerning staff performance and involves corporate Human Resources, as necessary, on cases involving disciplinary issues and terminations. Resolves office staff issues.
• Is available and on-call in the event of an emergency.