Chief of Staff

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

As Chief of Staff supporting our Chief People Officer, you will program manage and help to drive forward critical strategic and operational initiatives that power our People Team. You'll support strategic planning and execution across cross-functional teams, manage communication and executive support, and ensure operational excellence through metrics and reporting. This role is an amazing opportunity to work alongside and learn from a seasoned Chief People Officer and help to drive our most strategic initiatives to completion.

• 8+ years of experience in consulting, strategy, or program management roles
• Experience in high-growth startup or scale-up environment (ideally 1,000+ employees)
• Strong communication skills (verbal and written) with the ability to write comms on behalf of leadership

• Provide leverage to our Chief People Officer on all People Team strategic initiatives
• Work cross functionally to ensure alignment on our most important People and Talent initiatives
• Own the People Team metrics and reporting - creating a framework to maintain a pulse on our most important metrics via our People Team Dashboard
• Provide executive leverage through program management, communications support and calendar management